Internet Safety for Seniors
A simple guide to staying safe online
1. Protect Your Personal Information
Never share your SIN, banking details, or passwords by email, text, or phone. Legitimate companies do not ask for sensitive information unexpectedly. If something feels off, stop and contact the company directly using a trusted number.
2. Recognize Email and Text Scams
Watch for spelling errors, unusual wording, or urgent threats.
Avoid clicking links in unexpected messages.
Check the sender's address carefully; scammers often mimic real companies.
3. Be Careful With Phone Calls
The CRA, banks, and police do not demand payment by gift cards or e-transfer. If a caller pressures you, it is likely a scam.
Hang up and call the official number from the company's website.
4. Safe Online Shopping
Only shop on secure sites (look for https:// and a lock icon).
Avoid deals that seem too good to be true.
Use a credit card for better fraud protection.
5. Create Strong Passwords
Use long passwords with a mix of letters, numbers, and symbols. Do not reuse the same password for banking and email. If needed, keep passwords written in a safe place at home.
6. Social Media Awareness
Do not accept friend requests from strangers.
Avoid posting travel plans or personal details publicly. Be cautious with online quizzes; many collect personal information.
7. Avoid Romance and Friendship Scams
Scammers often pretend to be lonely, widowed, or working overseas. They build trust, then ask for money.
If someone you have never met asks for financial help, it is a scam. 8. Keep Your Devices Updated
Install updates for your phone, tablet, and computer. Updates fix security issues and help keep you safe. Ask a trusted family member or tech helper if you are unsure.
If Something Feels Wrong
Stop.
Do not click.
Do not send money.
Talk to a trusted friend or family member before acting.